24/7 Security Operations
Emergency response available
security@zerohack.com
Primary contact for all inquiries
(888) 937-6425
Direct security consultant line
Common Security Questions
Ethical Hacking FAQ
Get answers to the most common questions about security testing, ethical hacking, and working with ZeroHack.
- How do you verify your ethical hackers?
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All ZeroHack security professionals undergo a rigorous 5-step verification process: identity verification, background checks, certification validation (CEH, OSCP, CISSP, etc.), technical skill assessments, and peer reviews. Only 18% of applicants pass our stringent vetting criteria.
- Is security testing legal through your platform?
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Yes. All testing is conducted under legally binding agreements that define scope, authorization, and rules of engagement. We provide indemnification for properly scoped tests and ensure compliance with computer fraud laws in all jurisdictions where we operate.
- What types of vulnerabilities do you typically find?
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Our experts identify everything from critical remote code execution and SQL injection to business logic flaws and configuration errors. We categorize findings using CVSS scoring and provide actionable remediation guidance for technical and management teams.
- How quickly can I get started with security testing?
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For standard engagements, we can match you with verified security experts within 24 hours. Emergency assessments can be arranged within 4 hours. The onboarding process includes scope definition, legal agreements, and communication channel setup.
- Do you offer compliance-specific testing?
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Yes. We have specialists in GDPR, HIPAA, PCI-DSS, ISO 27001, SOC 2, and other regulatory frameworks. Our reports include mapping of findings to compliance requirements and evidence documentation for auditors.
